Insights

Our thoughts and opinion of the world of customers, brands and business

 
Hensley Partners Hensley Partners

The 3 Management Paradigms

The 3P model posits 3 different management paradigms, Power-driven, Performance-driven, and Purpose-driven. They are different in perspectives, objectives, systems and cultures. they use different approaches to motivate people. Organisations can become ineffective and dysfunctional when they mix models, particularly if the mental model of the leaders is different from that in the body of the organisation.

Read More
Hensley Partners Hensley Partners

The Capital of the digital future

Having returned from the Mobile World Congress in Barcelona, marvelling at all the VR and AI, I returned to a snowbound Britain and set myself up as a digital e-resident of Estonia.

Read More
Hensley Partners Hensley Partners

How the Apple Falls

The Reputation Institute today released their latest ranking of the reputations of global companies – interestingly BMW, Daimler and Apple all fell out of the top 10.

Read More
Hensley Partners Hensley Partners

Building Trust, Post-Truth

The Brexit vote and the election of Donald Trump have signalled a major shift in attitudes and the Zeitgeist. While commentators focus on the implications for trade negotiations and migration, there are other important implications for businesses and brands. Values that were widely accepted are being called into question.

Read More